16. Authority to drive
16.1 In connection with the supply of a Vehicle or an inspection or testing or the preparation of therein, the Dealer shall be entitled to drive the Vehicle on the road or elsewhere as it shall be necessary. These provisions shall apply also to any Vehicle offered by the Customer in part exchange.
17. Vehicle specification
17.1 The Dealer makes every effort to ensure all prices and Vehicle details on this website and in sales literature are correct. However, occasionally the specification can sometimes differ from that detailed. Customers should satisfy themselves that a Vehicle has a specific feature that is important to them before purchase.
17.2 Prices, offers and details of Vehicles are subject to change without notification.
18.1 All written notices given to the Customer by the Dealer shall take effect 24 hours after being dispatched by the Dealer in the normal course of post to the Customer’s address shown on the order or invoice.
19.1 The Dealer reserves the right to make a charge of £25/day for the storage of Vehicles
20. Dispute resolution
20.1 In the event of a complaint or dispute, in the first instance the Customer should contact the Dealer in writing, by registered post to the following address:
Bishop’s Motor Company
Hawkesworth Industrial Estate
20.2 Where the Customer’s complaint cannot be resolved, once the Customer has exhausted the Dealer’s internal process, we may consider using Alternative Dispute Resolution to resolve a complaint. If we cannot agree on a resolution then we will provide you with information on an ADR provider who may be able to assist in resolving any complaints.
20.3 Where any dispute cannot be resolved through ADR, a contract shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.
21. Faults and repairs
21.1 If a Vehicle develops a fault, in the first instance the Customer shall contact the warranty company, details of which can be found in the Customer’s warranty booklet.
21.2 Should a fault not be covered by the Customer’s warranty, the Dealer reserves the right to conduct its own testing on any Vehicle before agreeing to any repair or refund.
21.3 If a Customer contracts with a third party to undertake works or repairs on a Vehicle, the Dealer will not be liable for payment of such works unless it has expressly consented to do so in writing prior to the works being carried out.
21.4 The Dealer will not be held liable for any works or repairs carried out by a third party on any vehicle.
21.5 Should the Customer request a refund, it is the responsibility of the Customer to return the Vehicle to the Dealer's premises.
22. Distance selling
22.1 We do not operate an organised distance selling scheme as defined by The Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013. Therefore, even if you choose to not view your vehicle at our premises prior to purchase, you will not be entitled to cancel your order under any 14 day cancellation period.
These terms and conditions do not affect a Customer’s statutory rights.